Question 1

How long does delivery take?

Accepted Answer

Most orders arrive within 7–14 business days. You'll receive tracking updates via email.

Question 2

What payment methods do you accept?

Accepted Answer

We accept all Nigerian debit cards, USSD, bank transfers and mobile money through Paystack.

Question 3

Are prices in naira final?

Accepted Answer

Yes — the price you see includes the product, international shipping to Nigeria, and processing fees.

Question 4

Can I return an item?

Accepted Answer

Yes, within 7 days of delivery for unused items. See our returns policy for full details.

Question 5

Do you ship outside Nigeria?

Accepted Answer

Not yet — CartifyNG currently delivers within Nigeria only.

Question 6

How are products sourced?

Accepted Answer

Every listing is live from verified global marketplaces (eBay) and shipped to you through our fulfillment partners.

Frequently asked questions